Archive for the ‘operator error’ Category

BTC – Remember “Know your customer”? Well now everyone in Manhattan might know your a Citibank customer and your identity keys. Thanks a lot. Just what we needed.

Citibank mistakenly printed 600,000 customers’ Social Security numbers on the envelopes containing their year end tax statements, the company acknowledged Tuesday.

The letters, sent via the U.S. Postal Service in January, had the numbers printed on the envelopes’ lower edges.

Citibank called the flap a “processing error” in a Feb. 16 letter to affected customers and promised it wouldn’t happen again.

“We believe there is little or no risk to you,” the letter reads.

“However, we wanted to bring this to your attention, apologize and confirm that changes have been made for all future mailings.”

The bank is offering affected customers a free 180-day credit monitoring service to make sure no fraudulent activity comes from the exposed personal information.

Did this happen to you? Email the Daily News at

c/o Cato’s Jim Harper

Stephen Dinan reports in the Washington Times that the Social Security Administration—an integral part of the E-Verify government background check system—regularly fails to use E-Verify properly.

Despite helping run the government’s electronic database designed to weed out illegal-immigrant workers, Social Security failed to run E-Verify checks on its own employees nearly 20 percent of the time.

That’s according to this report, which also found that SSA failed to verify employees during the correct time-frame a whopping 49% of the time.

E-Verify is not supposed to be used for pre-screening, but SSA ran a background check before hiring new employees 25% of the time. Fifty-one percent were screened timely. The remaining 24% were screened after the seven-day window during which new hires are supposed to be screened.

If the federal agency at the heart of this background check system can’t operate it well, this casts doubt on the idea of mandating every private employer across the country to use it.

I discussed some of the problems with programs like E-Verify in my paper, “Electronic Employment Eligibility Verification: Franz Kafka’s Solution to Illegal Immigration.”